Policy
We attach great importance to quality, security, privacy and service.
Quality assurance
Laboratory ISO accredited
The laboratory has an ISO 17025:2017 TESTING L633 accreditation. All WGS laboratory tests performed at Hartwig Medical Foundation comply with internationally validated quality requirements. The most recent scope of the accreditation activities can be found at the website of the Dutch Accreditation Council, under registration number L633.
ISO Certificate Information security
We are certified for ISO/IEC 27001:2022 information security management system (reference number IK-0216521). This is the globally accepted standard for information security.
Privacy
Hartwig Medical Foundation complies with the requirements of the General Data Protection Regulation (GDPR) and employs a part-time Data Protection Officer.
Frequently asked questions about privacy, OncoAct WGS and the Hartwig Medical Database
Complaints and improvements
We hope you are satisfied with the service we provide. Please let us know if this is not the case by using our complaints and improvements procedure.
The knowledge we gather with WGS can bring us a step closer to our goal to find an effective and suitable treatment for every single patient, not based on ‘one size fits all’, but adjusted to the characteristics of the patient and the tumor.